1. Introduction

King’s K9 Dog Training (“we,” “us,” or “our”) is committed to protecting the privacy and security of your Personal Information. This Privacy Policy outlines our practices in compliance with the Australian Privacy Principles (APPs) as outlined in the Privacy Act 1988 (Cth) (the “Privacy Act”). Please take a moment to review this Policy to understand how we collect, use, disclose, store, secure, and dispose of your Personal Information.

2. Definitions

2.1 Personal Information: Personal Information refers to any information or opinion that can identify an individual. Examples of Personal Information we may collect include names, addresses, email addresses and phone numbers.

2.2 Sensitive Information: Sensitive Information, as defined by the Privacy Act, includes information or opinions related to racial or ethnic origin, political opinions, religious beliefs, criminal records, health information, and more.

3. Collection of Personal Information

We may collect your Personal Information through various means, including but not limited to:

• Correspondence via phone, email, our website, or other communication channels.
• Information obtained from publicly available sources.
• Cookies and other tracking technologies.
• Third-party sources, with your consent or as required or authorised by law.

4. Purpose of Collecting Personal Information

We collect your Personal Information to provide our services to you and market our services. We may also use your Personal Information for secondary purposes directly related to the primary purpose or where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists anytime by contacting us in writing.

5. Use of Sensitive Information

We will use Sensitive Information only:

• For the primary purpose for which it was obtained.
• For a secondary purpose directly related to the primary objective.
• With your consent or as required or authorised by law.

6. Third Parties

We will make reasonable efforts to collect Personal Information directly from you. However, in some instances, we may receive information from third parties. In such cases, we will take reasonable steps to ensure you are informed of the information provided to us by the third party.

7. Disclosure of Personal Information

We may disclose your Personal Information to third parties in the following circumstances:

• With your consent.
• As required or authorised by law.

8. Security of Personal Information

We securely store your Personal Information to prevent misuse, loss, unauthorised access, modification, or disclosure. When your Personal Information is no longer required for its intended purpose, we will take reasonable steps to destroy or permanently de-identify it. Most Personal Information will be stored in client files for a minimum of 7 years.

9. Access to Your Personal Information

You have the right to access and update your Personal Information, subject to certain exceptions. To access your Personal Information, please contact us in writing. We do not charge a fee for access but may apply an administrative fee for providing a copy of your Personal Information. We may require identification before releasing requested information to protect your Personal Information.

10. Maintaining the Quality of Your Personal Information

We strive to ensure your Personal Information is accurate, complete, and up-to-date. If you need more accurate or updated information, please notify us promptly so we can update our records and continue providing quality services.

11. Policy Updates

This Privacy Policy may change periodically. The latest version will be available on our website.

12. Privacy Policy Complaints and Enquiries

If you have any questions, concerns, or complaints about our Privacy Policy, please contact us:

King’s K9 Dog Training

Email: info@kingsk9dogtraining.com.au

Phone: 0492 906 462

Thank you for entrusting us with your Personal Information. We are committed to safeguarding your privacy and ensuring the security of your data.